Customer contact and data security: emails and faxes: do I need to send the data?
Before sending any information(This content has been withheld because of exemptions in the Freedom of Information Act 2000) you should ask yourself “do I need to send this data?”
Given the risks associated with unauthorised disclosure, loss or misuse, ask yourself whether all of the data needs to be sent.
If the answer is ‘yes’ then determine the most secure method (This content has been withheld because of exemptions in the Freedom of Information Act 2000)
If the answer is ‘no’ then send only the data for which there is a business need or consider an alternative method of communication with your customer.