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HMRC internal manual

Debt Management and Banking Manual

From
HM Revenue & Customs
Updated
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Customer contact and data security: emails and faxes: do I need to send the data?

Before sending any information(This content has been withheld because of exemptions in the Freedom of Information Act 2000) you should ask yourself “do I need to send this data?”

Given the risks associated with unauthorised disclosure, loss or misuse, ask yourself whether all of the data needs to be sent.

  • If the answer is ‘yes’ then determine the most secure method (This content has been withheld because of exemptions in the Freedom of Information Act 2000)

    • DMBM512620(This content has been withheld because of exemptions in the Freedom of Information Act 2000)
    • DMBM512630(This content has been withheld because of exemptions in the Freedom of Information Act 2000)
  • If the answer is ‘no’ then send only the data for which there is a business need or consider an alternative method of communication with your customer.