DMBM510950 - Customer contact and data security: telephone contact: calls from third parties

The majority of this manual will be archived on 30 Apr 2024. If there is content within this manual you use regularly, email hmrcmanualsteam@hmrc.gov.uk to let us know.

There are different types of third parties and depending on the type will depend on the method you use to deal with the call.

For full guidance on this, see DMBM511600.