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HMRC internal manual

Debt Management and Banking Manual

From
HM Revenue & Customs
Updated
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Interest: Interest on reallocations and repayments - by IT system: SAFE: Amend repayment interest credit on SAFE record

Circumstances will arise where a previously posted RPI Credit on a SAFE customer record requires amendment or to be cancelled.

The Maintain Charge function, selecting Amend Amount, is used to amend an existing RPI Credit or reduce it to zero. This process is similar to revising a charge. After completing the function the revised RPI Credit will appear in the Unallocated Payment suspense account attached to the customer record. The original RPI Credit is reversed. The Account Maintenance function is used to post the RPI Credit to the appropriate charge(s).

The RPI Credit posting will have an EDP of the date of input.