Account Reconciliation: Check dishonoured payment totals
Where dishonoured payments were processed on the previous working day agree the dishonoured payment totals by following the steps below.
- Obtain a copy of the daily SAMAS report
- Obtain a copy of the summary of all Accepted and Rejected Dishonoured Notifications (ARDN) listing output by the SA dishonoured payment batch function for day you are checking.
- Compare the individual totals on the report and the listing.
If the amounts on the report and listings:
- initial and date the agreed entries on the listing and on the report
- file and retain the documents
- do not agree:
- advise your manager and the Live Systems Support
- report the discrepancy to your SA manager for a Trouble Ticket to be raised
- await notification on how the discrepancy has been resolved then take the steps above for when they do agree.