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HMRC internal manual

Debt Management and Banking Manual

HM Revenue & Customs
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Payment processing and accounting: irregular payments: postage stamps and postal orders

Postage stamps in lieu of payment

Postage stamps are no longer acceptable in lieu of payment. If you receive postage stamps from a customer and:

  • you have the customer’s name and address - please return the stamps to the customer with a covering letter advising that HMRC no longer accept postage stamps in lieu of payment and asking them to make payment another way, preferably electronically.
  • you do not have the customer’s name and address - please send the postage stamps to Corporate Treasury (formerly DMB Banking) at Shipley using the TNT Track and Trace service.

Postal Orders

The traditional Postal Order has been redesigned and now resembles a standard cheque. The Postal Order name remains but for handling and processing purposes you should treat them as cheques.

Note: Postal Orders for VAT can be sent to BancTec along with any cheques and/or VAT returns received that day.