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HMRC internal manual

Debt Management and Banking Manual

Payment processing and accounting: Payments banked in offices with Bank Lodgement Facility: Returned payments (dishonoured) for SAFE

The offices listed below are able to process details of Returned Payments (Dishonoureds) that they previously banked and notified to the SAFE system. This same process can be used to correct an accounting discrepancy caused by an earlier incorrect entry in a Payment Lot. For example, a payment banked locally for £100 is input to the Payment Lot as £1000.

Office Name Office ID Range of Returned
Payment Lots    
Finance Worthing 03 01-05
EIS Worthing 05 01-05
EIS Scotland 07 01-05
EIS N Ireland 06 01-05
Newcastle Banking Unit 04 01-05

Offices will use the Dishonoured Local Payment function in SAFE which is similar to the Payment Lot function described at DMBM205100. Users will create a Returns Lot to update records. The format of the Returns Lot ID is the same as that of the Payment Lot ID, except for the first character which is an R rather than a P, for example R0301060415.

Before using the Dishonoured Local Payment function a user must have previously obtained the SAP payment document number for the relevant payment.

A user selects the Returns Lot allocated to them by their manager by accessing the function Dishonoured Local Payment. To cancel a payment previously transferred to SAFE, the following details are input to the Returns Lot;

  • Selection Value - the SAP payment document number.
  • Return reason code - possible values 001 Returned Payment or 002 Accounting Discrepancy
  • Optional Free Text field.

The input is checked and the screen refreshed to show the amount of the original payment for the specified document number.

A user can work within the Returns Lot in the same way as described for the Payment Lot at DMBM205100.