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HMRC internal manual

Debt Management and Banking Manual

Payment Processing: Certificates of Tax Deposit (CTD): Request to surrender or withdraw for cash

Where you receive a request to use a Certificate of Tax Deposit (CTD) in settlement of a tax liability or for cash withdrawal:

  • use the Track and Trace facility to send all correspondence immediately to:

H M Revenue & Customs
Corporate Treasury
CTD Team (Room E1.03)
St Mungo’s Road
Cumbernauld
G67 1YZ

  • send a letter to the customer advising their request has been referred to the CTD Team.

Where a CTD has to be used to settle a tax liability the CTD Team will stop pursuit of the liability until they deal with the CTD and note the customer’s record accordingly.