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HMRC internal manual

Debt Management and Banking Manual

Create charges by IT system: Create charge in OPREC: Create charge in OPREC

Following the input of a customer’s personal information OPREC requires details of the overpayment charge. The overpayment screen is completed to record

  • the amount of the overpayment that is recoverable
  • the full period of the overpayment - Monday to Sunday
  • the classification of the overpayment - from the Decision Maker’s letter
  • the date of decision
  • the number of the decision letter.

Once the overpayment screen has been completed the recovery screen has to be updated. When the screen is fully completed the OPREC number, which is unique to each case on the database, will be displayed. The OPREC number is to be noted on form CH37.