CCPG40100 - Non International Trade officers operational process: warning letter: action to take once you have arrived at a decision

Once you have considered whether a warning letter is appropriate, following the guidance at CCPG26200 - CCPG26290, and arrived at a decision, your next action is set out in the table below. It shows the situations that are possible when the compliance officer has completed the CPAC, obtained their manager’s recommendation and considered a civil penalty Warning Letter (CPWL).

Compliance officer (CO) decision Authorising officer (CPO)
CPWL not appropriate\nThis may be because:\nthere is a reasonable excuse or\neducation is more appropriate or\nthey are recommending changes/revocation of authorisation, or\nletter of written instruction is more appropriate CO sends CPAC and any supporting documents to PN301 Team who will allocate the case to a CPO to authorise the decision.\nIf CPO agrees CPWL is not appropriate, they will tell CO. A letter of written instruction may be issued.\nIf CPO decides that a CPWL is appropriate, they will explain why on CPAC, liaise with a CCM if appropriate and then return the case to CO to draft a CPWL and take action below.
CPWL is appropriate CO drafts CPWL.\nCO sends draft CPWL and CPAC to PN301 Team with any supporting documents. Case is referred to a CPO.\nIf the CPO agrees with the issue of the CPWL, they will seek approval from CCM where appropriate. They will add a CPWL ref. & return the CPWL to CO who will issue to trader and copy it to the relevant teams.\nIf CPO thinks a CPWL is not appropriate, they will discuss further actions with CO.

This information is presented in a different way in the flowchart at CCPG40200.