CCPG21600 - HMRC roles: role of other teams

Customs Directorate regime policy teams

These teams:

• provide regime policy background to CPOs, TALA, LC, LBS, UKBF, CCMs, PN301 Team, and SOLS teams
• advise when courses of action or sanctions other than penalties may be appropriate, for example, varying an authorisation

Customs Directorate Policy Law Team

• provides policy and technical advice to CPLO, Compliance officers, CPOs, CCMs and SOLS team
• ensures that Manuals - technical guidance, Web pages, Public Notice, learning and templates are up to date
• maintains the civil penalty framework for contraventions of customs law, and (with EEC) updates legislation where necessary.
• to contact the Policy Law Team for Technical help, email Excise and Customs Law Team Enquiries

Compliance Operational Process & Systems (COPS)

• provide operational advice to Compliance officers, CPOs, TAD and regime owners
• maintains the operational guidance within the CCP Manual

Authorisations Teams

These teams

• consider all requests for authorisation to operate a facility, for example a Customs Warehouse, or to use a particular regime, for example IP
• do compliance checks to make sure the trader is complying with the terms and conditions of the Authorisation
• amend and revoke authorisations where necessary.

CITEX SOLS Team

This team deals with all Reviews and Appeals (A&R) for Customs CPWLs and penalties issued by HMRC staff.

Note: Any reviews and appeals for CPWLs and penalty notices issued by UKBF will be dealt with by UKBF A&R teams.