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HMRC internal manual

Customs Civil Penalties Guidance

HMRC roles: role of Customs Civil Penalty (CCP) Network

Customs Civil Penalty (CCP) Network role is to

  • keep details of previous CCP action
  • provide details of previous CCP action for Border Force. Note: ISBC/Large Business officers can check CCP spreadsheets in the Risk development and Workflow Hub (This content has been withheld because of exemptions in the Freedom of Information Act 2000)
  • allocate non-CITEX cases to a Civil Penalty Officer (CPO)
  • provide a unique CCP Reference number for use with Civil Penalty Warning Letters CPWLs) and penalty notices
  • progress queries relating to payments or non-payments by liaising with NPU, Chief Accounting or DMB
  • liaise with operational and technical policy areas
  • provide statistics, monitor workloads, answer queries, offer guidance
  • help find solutions to problems being experienced by any business or individual with any aspect of Customs Civil Penalties work.