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HMRC internal manual

COTAX Manual

From
HM Revenue & Customs
Updated
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Payments: payments work lists: payments for APs cleared NAR/NDR list (PNAR) (Action Guide)

To deal with cases on the Payments For APs Cleared NAR/NDR List in the responsible office, consider steps 1 - 10 below. The guide is presented as follows.

Initial action Step 1
   
Establishing the correct allocation Steps 2 - 9
To delete a case from the PNAR work list Step 10

Initial action

1. Use function PNAR (Payments For APs Cleared NAR/NDR List) to display the work list, and:
   
  * select the entry that you want to work
  * select the [View] button to see all available details for the case
  * check TAXW for entries on any other work lists that need to be actioned at the same time.

Establishing the correct allocation

2. Check COTAX notes to see if there are any details regarding the payment.
   
3. If there is no information about the payment on COTAX, contact the company or agent to find out the correct allocation of the payment.
4. If the company or agent cannot help and the payment was made by cheque, ask the CT Unit Cumbernauld to review the payslip and any associated papers that were received with the payment.
5. If the payment is allocated to the wrong company:
  * ask the CT Unit Cumbernauld to reallocate the payment to the correct company using function REAW (Reallocate Within COTAX). See COM122090 for more information
  * in function PNAR (Payments For APs Cleared NAR/NDR List), B/F the case to monitor clearance
* when the case is cleared go to step 10.  
6. If the payment relates to another COTAX AP:
  * use function REWD (Direct Reallocation Within COTAX) to reallocate the payment to the correct AP. See COM122050 for more information
  * go to step 10.
7. If the payment relates to a non-COTAX liability:
  * use function REOD (Direct Reallocation Out Of COTAX) to reallocate the payment to OAS, making a note of the OAS reference number
* send a form CT251 to the CT Unit Cumbernauld explaining how they should reallocate the payment. See COM122060 for more information and COM120100 for guidance on completing form CT251  
  * go to step 10.
8. If an AP has been cleared NDR in error and a revenue determination is needed, use ‘Prepare a revenue determination’ in function RAMA (Record / Amend Assessment) to:
  * unset the ‘NDR’ signal
* make the determination.  
  The case is automatically deleted from the work list.
9. If, exceptionally, a payment is received for a CT Pay and File AP which has been cleared NAR in error and an assessment is needed, use function PAST (Prepare Full Assessment) to:
  * unset the ‘NAR’ signal
* make the assessment.  
  The case is automatically deleted from the work list.

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To delete a case from the PNAR work list

10. Select the [Delete] button to delete the case.