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HMRC internal manual

COTAX Manual

Payments: payments returned by the bank: debt management office forms

The following forms are relevant to the handling of returned payments in the Debt Management Office.

Form Description
Book 18 Book used in a Debt Management Office to record details of a returned payment
(Book 18 is also a section in Banking Operations that deals with returned payments)    
  C49 Debt Management Office form used to process returned payment cases