Case records: maintaining case records: temporary address used by debt management (Action Guide)
To deal with a request to issue payment applications to a temporary address, consider steps 1 - 4 below. The guide is presented as follows.
|Enter temporary address on COTAX||Steps 1 - 3|
|When end of period of use of temporary address expires||Step 4|
Enter temporary address on COTAX
Use function ACOM (Amend Communication Details) to enter the temporary address on the company record.
Make a note on IDMS.
B/F until the end of the period of use of the temporary address.
When end of period of use of temporary address expires
- When the B/F expires, use function ACOM to delete the temporary communication address.