COM42050 - Case records: maintaining case records: entering contact details in COTAX
It is important that all available telephone numbers and email addresses are entered on to a company record. The CT responsible office and Government Banking and payments can update company telephone numbers and the ‘RLS’ signal.
Telephone numbers or email addresses can be entered using functions:
- ACNA (Amend Company Name/Address)
- ACOM (Amend Communication Details)
Where you do not have the functionality to update the COTAX record, you should advise the responsible office.
You cannot enter a communication telephone number using function ACOM without an address being present. If you do not have a communication address but need to add a telephone number, enter the company's Registered Office address.
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