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HMRC internal manual

COTAX Manual

HM Revenue & Customs
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Work lists: features of work lists: functions

On accessing the function, system Help is available to you at function, screen, field and error message levels.

Situation Function
To see the number of cases held on immediate action work lists DIAW (Display Immediate Action Worklists)
To see  
  • A list of all the work lists on which your office has entries
  • The number of cases on BF
  • The age profile of cases on a work list DWLS (Display Worklist Summary)    
      To see a list of all work lists on which a particular company appears TAXW (Taxpayer Worklist)