Repayments / reallocations: repayment / reallocations work lists: post repayment review list (PRPL) - the CT Unit Cumbernauld (Action Guide)
To deal with cases on the Post Repayment Review List in the CT Unit Cumbernauld consider steps 1 - 3 below.
|1.||Use function PRPL (Post Repayment Review List) to display the work list and select the entry that you want to work, use the view button to see all available details for the case.|
|2.||Check that the repayment was properly due and was made to the correct company.|
|Record your results in the appropriate R400 working sheet in the CT Repayment Security CAF.|
|3.||Use function PRKR (Provide Risk Response) to change the ‘post repayment checks made’ signal to ‘Y’ to indicate that the case has been reviewed.|