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HMRC internal manual

COTAX Manual

HM Revenue & Customs
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Repayments / reallocations: non automatic reallocations: functions: reallocations in a debt management office

The table below tells you the function or functions to use in particular situations.

For details of how to access any of the COTAX functions select ‘Index Of Functions’ in the left of the screen.

On accessing the function, system Help is available to you at function, screen, field and error message levels.

Situation Function
To see the number of cases held on immediate action work lists. DIAW (Display Immediate Action Work Lists)
To see a work list of cases where COTAX could not handle an overpayment automatically. LOPU (Overpayments Review List)
To reallocate an overpayment to OAS. REAO (Direct Reallocation Out Of COTAX)
To reallocate an amount from the OAS to COTAX. REAI (Direct Reallocation Into COTAX)
To reallocate a payment or an overpayment within COTAX. REAW (Direct Reallocation Within COTAX)
To reallocate an overpayment from COTAX to OAS. REOD (Direct Reallocation Out Of Cotax)
To see a work list of reallocations requiring authorisation. RLAU (Reallocations for Authorisation List)
To obtain the OAS reference number when a reallocation is made to OAS. VPPD (View Payment and Posting Details)