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HMRC internal manual

COTAX Manual

HM Revenue & Customs
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Pursuit: automatic and clerical pursuit: functions: permanent RFI cases

The table below tells you the function or functions to use in particular situations.

For details of how to access any of the COTAX functions select ‘Index Of Functions’ on the left of the screen.

On accessing the function, system Help is available to you at function, screen, field and error message levels.

Situation Function
To see a work list of RFI (Word 31KB) cases requiring further action LCWC (Cases Working Clerically List)
To prevent or reinstate the automatic issue of reminders and payment applications RAPP (Revise AP Pursuit)
To change the Pursuit Status RTPP (Revise Taxpayer Pursuit)
To see details of  
  • Company name and address
  • Which HMRC offices deal with the company
  • Which agent is acting
  • Communication address
  • Acting in capacity details
  • Case notes
  • Bank and / or Nominee Details VTPR (View Taxpayer)