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HMRC internal manual

COTAX Manual

HM Revenue & Customs
, see all updates

Pursuit: automatic and clerical pursuit: selection for banking operations pursuit

An AP can be referred for clerical pursuit(Word 28KB) within Banking Operations

  • Automatically by COTAX where there is an automatic RFI condition (Word 33KB) 
  • When requested by

    • Banking Operations using Function RAPP (Revise AP Pursuit)


    • An office using Function MAPS (Maintain AP Signals)

Exceptionally, where an AP is automatically selected for clerical pursuit by the Debt Management Office but the DMB office identifying number cannot be identified, the AP is automatically referred to Banking Operations on a printed local action notice. Banking Operations transfer the case to the appropriate Debt Management Office.

Where Banking Operations consider that an AP should be pursued by the Banking Operations clerical section, the case is made RFI(Word 31KB). The case is included on the Banking Operations ‘Cases Working Clerically List’ (LCWC) for attention.

APs being pursued by Banking Operations have a Pursuit Status of either RFI or PRFI (Word 28KB).

Note: Debt Management Offices should not make a case RFI or PRFI.

PRFI is set by Banking Operations to refer for clerical pursuit all collectible APs for a company. This sets PRFI for

  • All APs that already have a collectible balance


  • Any which subsequently become collectible

Where RFI or PRFI is unset, COTAX

  • Resumes automatic action for each AP from the last action taken

Or, where Banking Operations have changed the next automatic action

  • Takes the next action set by Banking Operations

Certain cases are referred to the Debt Management Office for clerical pursuit. These cases have a Pursuit Status of LA (Word 28KB), PLA(Word 28KB) or LA-ENF (Word 27KB).

The Pursuit Status of LA-ENF is set using Function RAPP (Revise AP Pursuit) when the Debt Management Office start enforcement proceedings.


1. LA-ENF is set by the Debt Management Office only 
2. Banking Operations must not set or unset the LA-ENF signal
3. Banking Operations must immediately contact the Debt Management Office
  * Before taking any action involving an AP with the LA-ENF signal set
  * Where the Pursuit Status has automatically been changed from LA to RFI

For a list of functions to use in particular situations, see COM110031.