CISR91060 - Office Manager Guide: Large Business Service (LBS)
Tasks undertaken by this team
Members of this team deal with the following aspects of CIS in relation to the largest contractors
- registration application forms for limited companies
- change tax treatment requests
- tax treatment appeals
- updates to customer details
- requests to issue pre-populated returns
- corrections to returns
- work items
The team also answers general verification, monthly returns and status enquiries. They also work jointly and liaise with Employer Compliance when necessary.
CISR user roles required by this team
Team members
On the Large Business Service team staff should be allocated the CISR Processor role. This allows them to deal with the following CIS tasks
- identification of customers and authentication of contacts
- subcontractor registrations for Limited companies
- subcontractor verifications
- tax treatment requests
- updates to customer details
- requests to issue pre-populated returns
- corrections to returns
Managers
Managers should be allocated the CISR Process Manager role and will also have the authority to change a subcontractor’s tax treatment (outside of the TTQT process).
Work items
Staff on this team also need the CISR CT TTQT Exc Handler work management role. This enables them to deal with work items arising as a result of the failure of the automated TTQT process for CT businesses.