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HMRC internal manual

Construction Industry Scheme Reform Manual

HM Revenue & Customs
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Monthly return: Rapid Data Capture (RDC) guidance: post received at Netherton


CISR68000 Information guide contents

Post for the new Construction Industry Scheme is received at Netherton having previously been posted by customers at their own expense. The CIS returns will all be grouped together on receipt from Royal Mail as the return address for CIS returns (CIS300) will share the same postcode.

Aspire staff will open the envelopes on the day of receipt and check the contents. Items received may fall into the following categories:




  1. returns with cheques
  2. returns with attachments (other than CIS vouchers or blank compliment slips, or compliment slips with limited additional limited text such as ‘here is my return.’)
  3. ‘orphaned’ continuation sheets (These are continuation sheets that arrive without an accompanying main contractor return.)
  4. miscellaneous correspondence
  5. unsigned or damaged returns
  6. returns with a blank compliment slip
  7. returns with Payment and Deduction Statements (PDS’s)
  8. a return or return and continuation sheets that are fit for processing

Where the return can proceed to scanning (because the return falls into categories 6, 7 or 8 above) the forms will be collated into manageable batch sizes, each batch of returns carrying with it the date of receipt for that batch on a batch header sheet, only returns with the same date of receipt will be grouped together into a single batch.

No returns or other items will be date stamped by Aspire. However, those items in categories 1 – 5 above will be removed, sorted and batched in date of receipt order. These will then be passed to HMRC Operational Support (OS) staff for consideration and, where necessary, action. Items in category 1 will be kept separate from those in categories 2 to 5.

Blank compliment slips will be detached and discarded by Aspire. PDS’s will be removed and processed separately. These returns will then be processed in the normal way together with those in category 8 above.

If an envelope contains multiple returns that are not clearly separated (perhaps stapled) then the entire envelope will be passed to HMRC OS staff to see if anything within the envelope requires the attention of HMRC.

If the returns within a batch are all suitable for processing (i.e. they fall within categories 6, 7 and 8 above) the batch will be put into crates and passed to Aspire staff for processing by the Intelligent Character Recognition (ICR) and Optical Character Recognition (OCR) systems which will attempt to read the contents of each image, where there are entries on the return which the system is unsure of these will be sent to HMRC (OS) staff for review (See CISR68740).

Once all the forms in the batch are successfully captured by RDC, the RDC system creates an output file which is then sent to the CIS system. The file reflects all the data from all of the captured returns in that batch, and the CIS system will now begin processing the return information.