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HMRC internal manual

Construction Industry Scheme Reform Manual

From
HM Revenue & Customs
Updated
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Monthly return: errors on returns: How to transfer a monthly return from one scheme to another

CISR66000 Information contents
   

Before you start the process below, you will first need to unmatch the return from the originating scheme, to do this follow steps 1 to 7 outlined below. As a safeguard (so as to prevent ‘customer A’ claiming or using the returns successfully matched to ‘customer B’), you will need to authenticate against both schemes.

For ‘customer A’ - the scheme the return is coming from - authenticate, unmatch the return (using correct error on return), and then end the contact. For ‘customer B’ - the scheme the return is going to - follow the action guide outlined below from steps 8 to 20.

  1. At the ‘Identify Customer’ window enter the UTR, AO Ref or Emp Ref of the CISR record (scheme) you want to transfer details from 
  2. Authenticate the customer (This is necessary to allow any changes you make to take effect). ‘Waive’ is also acceptable
  3. Select the appropriate contractor scheme
  4. Fro the CIS Main Menu select ‘Correct Return Error’
  5. At the window headed ‘Identify return required’ enter the month and year of the return that you wish to move, e.g ‘09 2009’ and then ‘OK’
  6. Check the details in the return details window and alongside ‘Action’ select from the drop-down ‘unmatch’ and then ‘OK’
  7. Select the amendment reason for correction from the drop-down menu. Selecting ‘OK’ will then take you back to the CIS main menu.

The return for the selected month will now have been ‘Unmatched’, repeat this process for each return that you wish to move to another CIS scheme starting again at step 4 above. The return(s) are now in an ‘unmatched’ pool of returns, and the next step is to tell CIS the scheme to which these returns are to be transferred.

  1. At the ‘Identify Customer’ window enter the UTR, AO Ref or Emp Ref of the CISR record (scheme) you want to transfer details to 
  2. Authenticate the customer (This is necessary to allow any changes you make to take effect). ‘Waive’ is also acceptable
  3. Select the appropriate contractor scheme
  4. Select ‘Correct Return Error’
  5. At the window headed ‘Identify required return’ select ‘Find’
  6. Enter the UTR of the CISR record (scheme) you want to transfer from
  7. Select the month the return relates to (where there is more than one return to be transferred)
  8. Select the checkbox to the left of the correct contractor scheme listed under the displayed possible scheme matches, or if this is not displayed select ‘Scheme Match’ to find other possible matches. Then select ‘OK’
  9. Check the details in the return details window and select ‘continue amendment’ and ‘OK’
  10. Make any necessary amendments to subcontractor details
  11. Select ‘correction completed’
  12. Select the amendment reason for correction from the drop-down menu. Selecting ‘OK’ will take you back to the CIS main menu.
  13. Finally go to ‘View Customer’ and the ‘Returns’ tab to make sure that the return you have just matched to the correct CIS record has a status of ‘Effective’.

Repeat this process for each return that you wish to move to another CIS scheme from the ‘Unmatched’ pool starting again at step 11 above.

Note where at Step 12 above you are displayed with the following message ‘A Return has not been found matching the criteria you entered’, the following steps instead should be followed.

  1. At the window headed ‘Locate Unmatched Returns’ select ‘Back’
  2. At the window headed ‘Identify Return required’ enter the AO Ref of the CISR record (scheme) you want to transfer from but changing the letter ‘P’ and the following check character to ‘XX’ instead, then enter the month of the return you wish to transfer, for example ’09 2009’ and then ‘OK’.
  3. Select the checkbox to the left of the correct contractor scheme listed under the displayed possible scheme matches, or if this is not displayed select ‘Scheme Match’ to find other possible matches. Then select ‘OK’
  4. Check the details in the return details window and select ‘continue amendment’ and ‘OK’
  5. Make any necessary amendments to subcontractor details
  6. Select ‘correction completed’
  7. Select the amendment reason for correction from the drop-down menu. Selecting ‘OK’ will take you back to the CIS main menu.
  8. Finally go to ‘View Customer’ and the ‘Returns’ tab to make sure that the return you have just matched to the correct CIS record has a status of ‘Effective’.

Finally if the return you have just matched to the correct scheme does not have a status of ‘Effective’ you will need to take further action depending on the status shown and following the guidance below

* Multiple Returns - [CISR92090](https://www.gov.uk/hmrc-internal-manuals/construction-industry-scheme-reform/cisr92090) 
* Concluded Returns - [CISR92100](https://www.gov.uk/hmrc-internal-manuals/construction-industry-scheme-reform/cisr92100)