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HMRC internal manual

Construction Industry Scheme Reform Manual

HM Revenue & Customs
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Appeals against refusal or cancellation of Gross Payment Status - Further information required to settle a Tax Treatment appeal

CISR48000 Information guide contents

Where the decision maker examines the subcontractor’s appeal and requests further information, either from the subcontractor or an agent acting, or internally within HMRC, you must take the following steps in CISR. To update a Tax Treatment appeal you will need to be in the CISR Tax Treatment Administrator role, the steps you need to take are shown below.

From the CIS Main Menu

  • select the registration against which the Tax Treatment appeal has been made
  • select [Maintain TT Appeal] from the menu options supplied at the bottom of the page.This will take you to the ‘Maintain Appeal’ window, and details of any previous appeals and the current ‘open’ appeal will be displayed for you. The ‘appeal papers location’ may be completed showing the current location of the appeal papers, and the Date of Determination field for the ‘open’ appeal will currently not be completed.

  • Select the ‘Update appeal’ button.This will take you to the ‘Appeal Details’ window where you should

  • select the ‘Add notes’ button, and make any notes necessary regarding the subcontractor’s appeal and your enquiry, remembering to enter your Pay Identity Number (PID) as the author of the note, (see CISR48720 for more information regarding this)
  • select [Back] on the ‘Appeal notes’ window
  • select [OK] on the ‘Appeal Details’ window.You will then also need to go to the PEGA work item for the appeal using the CISR role CISR WM TT App Handler, and BF the case for 30 days to await the reply to your enquiry (see

CISR95060 for further information on how to do this).