CISR42180 - Register and maintain subcontractor: the registration process: setting the 'Inhibit output' signal
Action guide contents |
Setting the ‘Inhibit Output’ signal
When a customer dies the CIS system automatically ‘inhibits’ the output of CIS Correspondence. In so doing, an ‘inhibit output’ signal will be set on the CIS record.
However, there may be occasions when you will need to set the signal manually. For example, a customer has no fixed abode or in a complaint case.
Before you consider setting the signal manually, be sure to check whether or not an agent is authorised to receive correspondence. If so, is it still appropriate to inhibit output?
If it is and to set the signal go to CIS [Main menu], select [Update Customer] and check the ‘inhibit output’ box in the ‘Registration Details’ window.
Remember, once the signal is set, no automatic CIS correspondence will be issued.