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HMRC internal manual

Compliance Operational Guidance

From
HM Revenue & Customs
Updated
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Compliance Operational Guidance: recent changes

Below are details of the amendments that were published on 13 October 2014 (see the update index for all updates)

Page Details of update
   
COG13470 The time driven mandatory manager reviews for I & PB Indirect Tax has changed from 13 weeks to 6 months and the guidance has been updated accordingly.
COG19000 Contents page updated to include links to new pages at COG19530 and COG19535
COG19530 New page of scanning guidance about how to correctly copy images from one case to another and where a document has been scanned to the wrong case
COG19535 New page of scanning guidance about images that are relevant to more than one case
COG19640 Reference to accounts office/Shipley changed to BancTec
COG100740 Insertion of warning to advise that any entry on the repayment revision screen can delay authorisation of the return and potentially render HMRC liable for Repayment Supplement
COG101520 Remove all System administrator references and replaced with TRUCE, Helpdesk Inbox (E&C Change)
COG101540 Remove all System administrator references and replaced with TRUCE, Helpdesk Inbox (E&C Change)
COG101560 Remove all System administrator references and replaced with TRUCE, Helpdesk Inbox (E&C Change)
COG102000 Entire new section numbered COG102000 to COG103680 has been added to provide guidance on TRUCE for Self Assessment repayment checks introduced on 13 October 2014