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HMRC internal manual

Compliance Operational Guidance

HM Revenue & Customs
, see all updates

Compliance Operational Guidance: recent changes

Below are details of the amendments that were published on 5 August 2014
(see the update index for all updates)

Page Details of update
COG87000 A whole new section numbered COG87000 to COG87990 has been added to provide guidance on the use of the Penalty Decisions and Actions Checklist (PDAC).
COG100220 A hyperlink to COG101520 has been added to assist with ordering the TRUCE icon for users
COG100240 Clarification that the System Administrator role is a specialist role available within COPGU only. Also, the name “team leader” has been replaced with “Task allocator”
COG101520 The name “team leader” has been replaced with “Task allocator”