Compliance Operational Guidance: recent changes
Below are details of the amendments that were published on 10 May 2013 (see the update index for all updates)
Page | Details of update |
COG201100 | SOP - Name change from Managing deliberate defaulter’s (MDD) to Managing Serious defaulters (MSD) and link to new BGN016/13 added |
COG201250 | SOP - This page has been deleted and moved from the preparation stage to the fact finding stage and is now at COG202135. |
COG204125 | SOP - Name change from Managing deliberate defaulter’s (MDD) to Managing Serious defaulters (MSD) and link to new BGN016/13 added |
COG204175 | SOP - Name change from Managing deliberate defaulter’s (MDD) to Managing Serious defaulters (MSD) and link to new BGN016/13 added |
COG205075 | SOP - Name change from Managing deliberate defaulter’s (MDD) to Managing Serious defaulters (MSD) and link to new BGN016/13 added |
COG205075 | SOP - Steps 9 and 11 have been updated. |
COG211075 | SWI - Step 1.4 - Link to EM2150 has been replaced by new page EM2110 ‘Working the enquiry - tax credits’ |
COG214125 | SWI - Step 11 - Link to EM2165 has been replaced by EM3975 ‘Reporting your findings to Benefits and Credits’. |
COG909370 | Guidance for Regulation 9(3) updated to include new instructions following the removal of EC16 and EC17 and the introduction of formal notices |
COG909380 | Guidance for Regulation 9(4) updated to include new instructions following the removal of EC18 and EC19 and the introduction of formal notices |
COG915097 | Name of mailbox to send authorised P565 stencils where an overpayment on BROCS is identified has changed |
COG915097 | New bullet point detailing what to do where a P565 is rejected when the overpayment relates to a ‘misallocated’ payment on the employer record. |
COG940600 | Content page - new pages added COG940630 and COG940640 |
COG940630 | New page added on BRC officer’s notebook used to record compliance checks - reducing data security risks of notebooks |
COG940640 | New page added on how to record the issues in the notebooks |
COG940650 | Additional bullets added on the complete the notebooks around how mistakes identified at the time of writing should be dealt with, and stapling documents into the notebooks. |