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HMRC internal manual

Compliance Operational Guidance

From
HM Revenue & Customs
Updated
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Compliance Operational Guidance: recent changes

Below are details of the amendments that were published on 9 August 2012 (see the update index for all updates)

Page Details of update
   
COG22600 This contents page has been updated to include a link to a new page of guidance at COG22715 called ‘Copy risk’
COG22715 A new page called ‘Copy Risk’ has been added to the Caseflow Caseworker process guidance to explain how to copy an existing risk whilst in the Process Risks screen
COG22720 The hyperlink to the helpcard “Maintaining BFs” has been removed and a new hyperlink has been added (COG24134) which takes you to Caseflow guidance relating to the setting of a BF when prompted to by Caseflow
COG22740 The hyperlink to the helpcard “Maintaining BFs” has been removed and a new hyperlink has been added (COG24134) which takes you to Caseflow guidance relating to the setting of a BF when prompted to by Caseflow
COG22750 The hyperlink to the helpcard “Maintaining BFs” has been removed and a new hyperlink has been added (COG24134) which takes you to Caseflow guidance relating to the setting of a BF when prompted to by Caseflow
COG22820 The hyperlink to the helpcard “Maintaining BFs” has been removed and a new hyperlink has been added (COG24134) which takes you to Caseflow guidance relating to the setting of a BF when prompted to by Caseflow
COG22830 The hyperlink to the helpcard “Maintaining BFs” has been removed and a new hyperlink has been added (COG24134) which takes you to Caseflow guidance relating to the setting of a BF when prompted to by Caseflow
COG23347 A hyperlink has been added which takes you to a process map which provides a process flow for the updating of a BF whilst in the Team Workbasket in Caseflow
COG23348 A hyperlink has been added which takes you to a process map which provides a process flow for the closing of a generic BF whilst in the Team Workbasket in Caseflow
COG23349 A hyperlink has been added which takes you to a process map which provides a process flow for the closing of a specific BF whilst in the Team Workbasket in Caseflow
COG23350 A new page called ‘Set/Update BF - To close a BF past BF date - Specific’ has been added to the Caseflow manager team workbasket process guidance.
COG23351 This page Set/Update BF was previously called COG23350 but has been moved for the addition of process guidance on closing a BF past BF date.
COG24055 A text version of a process map has been added to the Caseflow Guidance which provides details on how to capture a document into Caseflow
COG24055 A process map has been added to the Caseflow Guidance which provides details on how to capture a document into Caseflow
COG24200 This contents page has been updated to show that no process map will now be provided at COG24220 - The Dashboard process in Caseflow
COG24220 The process map in respect of the Dashboard process in Caseflow will no longer be produced and as such this page has been withdrawn
COG24655 A text version of a process map has been added to the Caseflow Guidance which provides details on how to add, remove and transfer team members in Caseflow
COG24655 A process map has been added to the Caseflow Guidance which provides details on how to add, remove and transfer team members in Caseflow
COG24755 A text version of a process map has been added to the Caseflow Guidance which provides details on how to request authorisation for a particular task in Caseflow
COG24755 A process map has been added to the Caseflow Guidance which provides details on how to request authorisation for a particular task in Caseflow
COG24800 This contents page has been updated so that the title of the link to COG24805 has changed from ‘Process Map - authorising a case’ to ‘Process Map - authorise a case’
COG24800 This contents page has been updated to include a link to a text version of a process map at COG24812 - ‘authorise a case for another manager’
COG24805 The title of this page has changes from ‘authorising a case’ to ‘authorise a case’
COG24805 A text version of a process map has been added to the Caseflow Guidance which provides details on how to authorise a case if you are a manager in Caseflow
COG24805 A process map has been added to the Caseflow Guidance which provides details on how to authorise a case if you are a manager in Caseflow
COG24812 A text version of a process map has been added to the Caseflow Guidance which provides details on how to authorise a case on behalf of another manager in Caseflow
COG24812 A process map has been added to the Caseflow Guidance which provides details on how to authorise a case on behalf of another manager in Caseflow
COG24850 This contents page has been updated to show that no process map will now be provided at COG24855 - the viewing of the intervention plan in Caseflow
COG24855 The process map in respect of the viewing of intervention plans in Caseflow will no longer be produced and as such this page has been withdrawn
COG24900 A whole new section ‘Recording Comp1 on Caseflow’ numbered COG24900 to COG24910 has been added to provide guidance on how to record the receipt of a temporary authorisation of Tax Adviser form (Comp1) on Caseflow
COG905200 &  
COG905205  Reference to NICO replaced with NIC&EO
COG908060 Amended to take into account the revised primary NIC deductions from 2010/11
COG909330 Changes to reflect the new communication process with NIC&EO. Also, link added to new stencil for Scheme Setup
COG909370 & COG909380  New version of Reg 9 Referral stencil linked
COG914000 Reflects revised page titles to COG914155, COG914160 & COG914165 & COG914170 
  Updates to COG pages COG914150, COG914155, COG914160 & COG914165to reflect the changes in authorisation process for contract settlements
COG914170 Updates to reflect the changes in authorisation process for contract settlements
COG914195 EC Report - Penalties replaced by the new simplified AO Report - Penalties. Also, deleted reference to COG914200.
COG914570 Updates to reflect the changes in authorisation process for contract settlements
COG915000 Updates to COG pages COG915095 & COG915105to reflect the changes in authorisation process for contract settlements
COG915097 Change of Authorisation level to team manager. New version of P565 stencil hyperlinked. Also, new hyperlink to NIC&EO, Emp Office Compliance mailbox
COG915500 Details of NIC&EO, Emp Office Compliance mailbox added to COG pages COG915580, COG915590 & COG915605
COG915500 Details of NIC&EO, Emp Office Compliance mailbox added to COG pages COG915602, COG915603 & COG915604