COG311005 - Business specific: Compliance Check Framework (CCF): public bodies group (PBG): Employer Compliance (non-CCM): activity level process map

An activity level process map is available.

Text version

Step	Action	Guidance
1	Plan
1.1	Case received by team
1.2	Allocate case	COG221525
1.3	Complete initial review	COG221550
1.4	Confirm and or identify additional risks	COG230025
1.5	Determine type of check	COG230050
1.6	Unannounced visit or covert activity required?
1.7	Yes - Plan Covert activity -	COG221625
1.8	Yes - Plan Unannounced visit - Go to 1.10	COG221700
1.9	No – Go to 1.10
1.10	Do you need to reject case?
1.11	Yes – Return to RIS - STOP
1.12	No – Ready for contact
2	Contact
2.1	Decide method of contact
2.2	Issue opening letter and make follow up telephone call	COG230100
2.3	Make telephone call First contact	COG221800
2.4	Unannounced visit  First contact	COG221825
2.5	Contact initiated
3	Work - Process
3.1	Review responses or No Response to First Contact	COG221875
3.2	No response - Use information and inspection powers - back to 3.1	COG221900
3.3	Response - Review Information Obtained	COG221950
3.4	Address Risks	COG230140
3.5	Is Invigilation required?
3.6	Yes - Invigilation - Go to 3.8	COG221990
3.7	No – Go to 3.8
3.8	Review findings and Determine the way forward	COG230175
3.9	Liability -  Calculate and Discuss way forward	COG230200
3.8	No liability – Go to 3.13
3.9	Penalty case?
3.10	Yes – Penalties	COG230225
3.11	No – Go to 3.12
3.12	Decide how to resolve a compliance check	COG230250
3.13	Go to Work - Settle
4	Work – Settle
4.1	Decide method of Settlement
4.2	Take formal Settlement Action	COG231010
4.3	Take Informal Settlement Action and or RTI adjustments	COG231025
4.4	Nil Liability case
4.5	Prepare case for closure	COG231050
4.6	Case resolved
5 – Close
5.1	Close on system	COG231075
5.2	Case finalised
	STOP