COG311005 - Business specific: Compliance Check Framework (CCF): public bodies group (PBG): Employer Compliance (non-CCM): activity level process map
An activity level process map is available.
Text version
| Step | Action | Guidance |
|---|---|---|
| 1 | Plan | |
| 1.1 | Case received by team | |
| 1.2 | Allocate case | COG221525 |
| 1.3 | Complete initial review | COG221550 |
| 1.4 | Confirm and or identify additional risks | COG230025 |
| 1.5 | Determine type of check | COG230050 |
| 1.6 | Unannounced visit or covert activity required? | |
| 1.7 | Yes - Plan Covert activity - | COG221625 |
| 1.8 | Yes - Plan Unannounced visit - Go to 1.10 | COG221700 |
| 1.9 | No – Go to 1.10 | |
| 1.10 | Do you need to reject case? | |
| 1.11 | Yes – Return to RIS - STOP | |
| 1.12 | No – Ready for contact | |
| 2 | Contact | |
| 2.1 | Decide method of contact | |
| 2.2 | Issue opening letter and make follow up telephone call | COG230100 |
| 2.3 | Make telephone call First contact | COG221800 |
| 2.4 | Unannounced visit First contact | COG221825 |
| 2.5 | Contact initiated | |
| 3 | Work - Process | |
| 3.1 | Review responses or No Response to First Contact | COG221875 |
| 3.2 | No response - Use information and inspection powers - back to 3.1 | COG221900 |
| 3.3 | Response - Review Information Obtained | COG221950 |
| 3.4 | Address Risks | COG230140 |
| 3.5 | Is Invigilation required? | |
| 3.6 | Yes - Invigilation - Go to 3.8 | COG221990 |
| 3.7 | No – Go to 3.8 | |
| 3.8 | Review findings and Determine the way forward | COG230175 |
| 3.9 | Liability - Calculate and Discuss way forward | COG230200 |
| 3.8 | No liability – Go to 3.13 | |
| 3.9 | Penalty case? | |
| 3.10 | Yes – Penalties | COG230225 |
| 3.11 | No – Go to 3.12 | |
| 3.12 | Decide how to resolve a compliance check | COG230250 |
| 3.13 | Go to Work - Settle | |
| 4 | Work – Settle | |
| 4.1 | Decide method of Settlement | |
| 4.2 | Take formal Settlement Action | COG231010 |
| 4.3 | Take Informal Settlement Action and or RTI adjustments | COG231025 |
| 4.4 | Nil Liability case | |
| 4.5 | Prepare case for closure | COG231050 |
| 4.6 | Case resolved | |
| 5 – Close | ||
| 5.1 | Close on system | COG231075 |
| 5.2 | Case finalised | |
| STOP |