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HMRC internal manual

Compliance Handbook

From
HM Revenue & Customs
Updated
, see all updates

Compliance Handbook: recent changes

Below are details of the amendments that were published on 17 June 2014 (see the update index for all updates).

CH Technical {#}

Page Details of update
   
CH_Index Link moved further up the page
CH81140 Whole page rewritten
CH301100 Grammar correction

CH Operational {#}

Page Details of update
   
CH201300 Text added to consider whether a person may be vulnerable or sensitive with links to appropriate guidance.
CH229300 Guidance updated so that the standard requirement for the provision/production of documents by post is the same as the technical guidance at CH23420
CH255505 Link added to the guidance on health and safety of the customer.
CH257400 Correction to linked email address
CH402170 For LC SME or LC I&PB a new contact link to the Local Compliance Fraud Liaison Single Point of Contact team has been inserted
CH410100 Contents page updated
CH410125 New page inserted with guidance on how to raise a manual penalty assessment for cases with Unique Tax Identifier type reference but which are Returned Letter Service cases
CH855000 Guidance updated to delete reference to the Agent Relationship Support Team as this has now been disbanded.
CH870100 Guidance updated to delete reference to the Agent Relationship Support Team as this has now been disbanded.
CH870200 Guidance updated to delete reference to the Agent Relationship Support Team as this has now been disbanded.
CH870300 Guidance updated to delete reference to the Agent Relationship Support Team as this has now been disbanded.
CH871000 Guidance updated to delete reference to the Agent Relationship Support Team as this has now been disbanded.