How to do a compliance check: compliance check series of factsheets: when to issue CC/FS22 Sending us electronic records
Factsheet CC/FS22 explains to the customer
- what we mean by electronic records
- what happens if we ask them to send electronic records to us during a compliance check.
You should issue factsheet CC/FS22 if you are asking the customer to send electronic records to us during a compliance check. You should send CC/FS22
- with your ‘opening letter’ if you are asking for electronic records at the start of the check, or
- when you ask for electronic records to be sent to you at any other stage during the check.
You only need to send CC/FS22 once during the compliance check, unless the customer asks for a further copy.