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HMRC internal manual

Claimant Compliance Manual

From
HM Revenue & Customs
Updated
, see all updates

Claimant Compliance Manual: recent changes

Below are details of the amendments that were published on 23 July 2012 (see the update index for all updates)

Page Details of update
   
CCM1090 Overview: Childcare Costs.
Amended guidance.  
CCM1110 Overview: Working Hours Requirement.
Amended guidance.  
CCM4310 Action: Is a penalty appropriate?
Amended guidance. Changes to reflect new Penalty model due to go live in September 2012.  
CCM4315 Action: Opening letter where there is no penalty.
Amended guidance. Changes to reflect new Penalty model due to go live in September 2012.  
CCM4600 Examinations: Pre-award penalty cases.
Amended guidance. Changes to reflect new Penalty model due to go live in September 2012.  
CCM4640 Examinations: Pre-award penalty cases: Accepting the claim.
Deleted guidance.  
CCM4670 Examinations: Pre-award penalty cases: Settlement Proposals.
Deleted guidance.  
CCM4680 Examinations: Pre-award penalty cases: Settling the case.
Deleted guidance.  
CCM4800 Examinations: Post-award penalty cases.
Amended guidance throughout. Changes to reflect new Penalty model due to go live in September 2012.  
CCM4825 Examinations: Post award penalty cases: No adjustment needed.
Deleted guidance.  
CCM4840 Examinations: Post award penalty cases: Settlement proposals.
Deleted guidance.  
CCM4845 Examinations: Post award penalty cases: Settling the case.
Deleted guidance.  
CCM4855 Examinations: Post award penalty cases: Formal Proceedings.
Deleted guidance.  
CCM4865 Examinations: Post award penalty cases: Penalty following appeal.
Deleted guidance.  
CCM4870 Examinations: Post award penalty cases: Objection to the penalty.
Deleted guidance.  
CCM6210 Particular Aspects: Child Care - Entitlement to Child Care Element.
Amended guidance.  
CCM6230 Particular Aspects: Child Care - Definition of Incapacitated.
Amended guidance.  
CCM6630 Particular Aspects: Work & Hours - Qualifying Hours and calculating the number of Hours Worked.
Amended guidance.  
CCM8000 Closing the Examination.
Amended guidance throughout - Changes to reflect new Penalty model due to go live in September 2012.  
CCM8050 Closing the Examination: Other factors with a bearing on the amount of the overpayment.
Amended guidance. Changes to reflect new Penalty model due to go live in September 2012.  
CCM8122 Closing the Examination: Interest.
Deleted guidance.  
CCM8127 Closing the Examination: In year recoveries - Interest.
Deleted guidance.  
CCM8183 to  
CCM8187 Closing the Examination: (various pieces of guidance).
Deleted guidance x 3.  
CCM8235 Closing the Examination: Adjustment needed to the claim and penalties are appropriate - What to include in the Letter of Offer.
Deleted guidance.  
CCM8295 Closing the Examination: Is a settlement meeting needed?
Deleted guidance.  
CCM8360 Closing the Examination: Amend or process the award.
Deleted guidance.  
CCM8410 to  
CCM8490 Closing the Examination: (various pieces of guidance).
Deleted guidance x 10.  
CCM8510 to  
CCM8620 Closing the Examination: (various pieces of guidance).
Deleted guidance x 11.  
CCM8640 to  
CCM8810 Closing the Examination: (various pieces of guidance).
Deleted guidance x 18.  
CCM10000 Penalties and Interest.
Amended guidance throughout - Changes to reflect new Penalty model due to go live in September 2012.  
CCM10410 to  
CCM10460 Penalties and Interest: (various pieces of guidance).
Deleted guidance x 6.  
CCM10620 Penalties and Interest: Guidance or advice is found to be incorrect: Incorrect claims.
Deleted guidance.  
CCM10730 to  
CCM10740 Penalties and Interest: (various pieces of guidance).
Deleted guidance x 3.  
CCM10760 to  
CCM10785 Penalties and Interest: (various pieces of guidance).
Deleted guidance x 5.  
CCM13000 Discovery Decisions.
Amended guidance throughout. Changes to reflect new Penalty model due to go live in September 2012.  
CCM13120 Discovery Decisions: Definition of Fraud or neglect.
Deleted guidance.  
CCM13320 Discovery Decisions: Discovery contract settlement.
Deleted guidance.  
CCM14000 Closing the Enquiry.
Amended guidance throughout. Changes to reflect new Penalty model due to go live in September 2012.  
CCM14120 Closing the Enquiry: Interest for enquiry cases.
Deleted guidance.  
CCM14155 Closing the Enquiry: Interest charge.
Deleted guidance.  
CCM14218 Closing the Enquiry: Is a settlement meeting needed?
Deleted guidance.  
CCM14275 to  
CCM14330 Closing the Enquiry: (various pieces of guidance).
Deleted guidance x 7.  
CCM14340 to  
CCM14400 Closing the Enquiry: (various pieces of guidance).
Deleted guidance x 9.  
CCM14440 to  
CCM14470 Closing the Enquiry: (various pieces of guidance).
Deleted guidance x 3.  
CCM16500 Enquiries: Post-award penalty cases.
Amended guidance throughout. Changes to reflect new Penalty model due to go live in September 2012.  
CCM16540 Enquiries: Post-award penalty cases: No adjustment needed.
Deleted guidance.  
CCM16620 Enquiries: Post-award penalty cases: Settlement proposals.
Deleted guidance.  
CCM16630 Enquiries: Post-award penalty cases: Settling the case.
Deleted guidance.  
CCM16680 Enquiries: Post-award penalty cases: Formal proceedings.
Deleted guidance.  
CCM16780 Enquiries: Post-award penalty cases: Objection to the penalty.
Deleted guidance.  
CCM16800 Enquiries: Post-award penalty cases: Appeal against the interest charge.
Deleted guidance.  
CCM17215 Discrepancy Examinations: Action: Is a penalty appropriate?
Amended guidance. Changes to reflect new Penalty model due to go live in September 2012.  
CCM17415 Discrepancy enquiries: Action: Is a penalty appropriate.
Amended guidance. Changes to reflect new Penalty model due to go live in September 2012.  
CCM17420 Discrepancy Enquiries: Action: Multiple Risks.
Amended guidance. Changes to reflect new Penalty model due to go live in September 2012.  
CCM17450 Discrepancy Enquiries: Action: Claimant appears in more than one entitlement unit.
Amended guidance. Changes to reflect new Penalty model due to go live in September 2012.  
CCM17560 Discrepancy Enquiries: Action: Error and Fraud Analysis Programme Enquiries.
Amended guidance. Changes to reflect new Penalty model due to go live in September 2012.  
CCM17600 Discrepancy Examinations: Penalty Cases.
Amended guidance throughout. Changes to reflect new Penalty model due to go live in September 2012.  
CCM17700 Discrepancy Examinations: Penalty Cases: Settlement proposals.
Deleted guidance.  
CCM17710 Discrepancy Examinations: Penalty Cases: Settling the case.
Deleted guidance.  
CCM17740 Discrepancy Examinations: Penalty Cases: Formal proceedings.
Deleted guidance.  
CCM17800 Discrepancy Enquiries: Penalty Cases.
Amended guidance throughout. Changes to reflect new Penalty model due to go live in September 2012.  
CCM17900 Discrepancy Enquiries: Penalty Cases: Settlement Proposals.
Deleted guidance.  
CCM17910 Discrepancy Enquiries: Penalty Cases: Settling the case.
Deleted guidance.  
CCM17940 Discrepancy Enquiries: Penalty Cases: Formal Proceeding.
Deleted guidance.