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HMRC internal manual

Claimant Compliance Manual

HM Revenue & Customs
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Claimant Compliance Manual: recent changes

Below are details of the amendments that were published on 10 February 2012 (see the update index for all updates)

Section Details of update
CCM3026 Liaison: Third Party Contacts Help Card :Amended Guidance
CCM3030 Liaison: Role of the CCRO: Amended Guidance
CCM3100 Liaison: Internal Links - Criminal Investigations (CI) (Benefits & Credits (B&C) Investigation) - CCRO involvement :Amended title
CCM3105 Liaison: Internal Links - Potential Joint Prosecution (Benefits & Credits (B&C) and Department for Work and Pensions (DWP)) - Sharing of Intelligence :New Guidance
CCM3110 Liaison: Internal Links - Criminal Investigations (CI) (Benefits & Credits (B&C) Investigation) - Claimant Compliance Centre (CCC)/CCO involvement: Amended title
CCM3220 Liaison: Joint working with DWP Counter Fraud Investigation Teams (CFIS): Amended Guidance
CCM4020 Examinations: Information: Meaning of “Examination”: Amended Guidance
CCM4405 Post-award examinations: Action: Overview: Amended guidance
CCM4415 Post-award examinations: Action: Opening letter where there is no penalty: Amended Guidance
CCM4440 Post-award examinations: Action: Claimant does not respond to opening letter: Amended Guidance
CCM4450 Post-award examination: Action: Warning of suspension: Amended Guidance
CCM4455 Post-award examinations: Action: Claimant replies to information notice: Amended Guidance
CCM4460 Post-award examinations: Action: No reply to your information notice: Amended Guidance
CCM4465 Post-award examination: Action: The award has been suspended but claimant now responds to the information notice:Amended Guidance
CCM4470 Post-award examinations: Action: Objection to the suspension: Amended Guidance
CCM15370 Undisclosed Partners: No reply to opening letter: Amended Guidance