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HMRC internal manual

Claimant Compliance Manual

From
HM Revenue & Customs
Updated
, see all updates

Working the examination: Contents

  1. CCM5010
    Working the examination: Couples: Confidentiality
  2. CCM5020
    Working the examination: Obtaining information from claimants
  3. CCM5030
    Working the examination: Options if information requested is not received or letter returned RLS
  4. CCM5040
    Working the examination: Child Benefit information: Formal action to progress the examination
  5. CCM5050
    Working the examination: Statutory authorities for obtaining information
  6. CCM5060
    Working the examination: Similarities between Ss 14, 15 and 16
  7. CCM5070
    Working the examination: Differences between Ss 14, 15 and 16
  8. CCM5080
    Working the examination: Meaning of
  9. CCM5090
    Working the examination: Formal Notice to be used for S14, S16 and S19 cases.
  10. CCM5100
    Working the examination: What cannot be required by notice
  11. CCM5110
    Working the examination: What you are not allowed to do under the Statutory Powers at Ss 14, 15 and 16
  12. CCM5120
    Working the Examination: Time to comply to be stated in notice
  13. CCM5130
    Working the examination: Who to give notice to (Ss 14 & 16)
  14. CCM5140
    Working the examination: Dates for issuing notices to both claimants
  15. CCM5150
    Working the examination: Who to give notice to (S15)
  16. CCM5160
    Working the examination: Notice to be used for examinations involving Change of Circumstances (CoCs)
  17. CCM5170
    Working the examination: No right of appeal
  18. CCM5180
    Working the examination: Time to comply
  19. CCM5190
    Working the examination: Inability to comply
  20. CCM5200
    Working the examination: Failure to comply with an information notice
  21. CCM5210
    Working the examination: Pre-award examinations: Checking for reasons for failure to supply information
  22. CCM5225
    Working the Examination: Unauthorised Access and Complex Cases
  23. CCM5250
    Working the examination: Failure to comply with an information notice: Post-award
  24. CCM5260
    Working the examination: Factors to consider in deciding whether to amend or terminate the award or issue a formal notice
  25. CCM5270
    Working the examination: When to terminate / amend
  26. CCM5285
    Working the examination: Pre award: Letter returned RLS or address is false
  27. CCM5287
    Working the examination: Post award: Letter returned RLS or address is false
  28. CCM5290
    Working the examination: Making initial or revised decisions / amending or terminating awards without first issuing formal information notices
  29. CCM5350
    Working the examination: Meetings
  30. CCM5355
    Working the examination: Meetings: Video and tape recording
  31. CCM5370
    Working the examination: Location of meetings: Claimant's(s') home
  32. CCM5380
    Working the examination: Meetings at claimant's(s') home: Conduct
  33. CCM5390
    Working the examination: Meetings at claimant's(s') home: Personal safety: Managers
  34. CCM5400
    Working the examination: Meetings at claimant's(s') home: Personal safety: Claimant Compliance Officers
  35. CCM5410
    Working the examination: Surveillance
  36. CCM5420
    Working the examination: Meaning of intrusive surveillance
  37. CCM5430
    Working the examination: Meaning of directed surveillance
  38. CCM5440
    Working the examination: Work that is not directed surveillance
  39. CCM5450
    Working the examination: Obtaining authority for directed surveillance
  40. CCM5460
    Working the examination: Surveillance: Informers: Limits on information to be obtained from third parties
  41. CCM5470
    Working the examination: Where to consider information
  42. CCM5475
    Working the examination: Process to obtain call history/transcript from Call Centre
  43. CCM5480
    Working the examination: Claimant(s) questions details of claim
  44. CCM5490
    Working the examination: Avoiding delay
  45. CCM5500
    Working the examination: Third party information and statutory authority
  46. CCM5510
    Working the examination: Types of information or evidence which can be obtained from third parties
  47. CCM5520
    Working the examination: Timing of approaches to third parties
  48. CCM5530
    Working the examination: Ensuring clarity in your request for third party information
  49. CCM5540
    Working the examination: Non receipt of information requested from third parties
  50. CCM5550
    Working the examination: Action to take if no response from third party