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HMRC internal manual

Claimant Compliance Manual

From
HM Revenue & Customs
Updated
, see all updates

Closing the Enquiry: contents

  1. CCM14010
    Overview of closing the enquiry
  2. CCM14030
    Penalties: General
  3. CCM14040
    Method of closing the enquiry
  4. CCM14060
    No adjustment needed to the claim
  5. CCM14100
    Adjustment needed to the claim but a penalty is not appropriate
  6. CCM14105
    Adjustment needed to the claim but no penalty appropriate: Is adjustment needed for other years
  7. CCM14106
    Adjustment needed for other years
  8. CCM14130
    Informing the customer
  9. CCM14140
    Informing the customer: Enquiry closure letter
  10. CCM14150
    Processing the adjusted claim
  11. CCM14160
    Adjusted awards: Appeals
  12. CCM14170
    Closing the records
  13. CCM14200
    Adjustment needed to the claim and penalties appropriate: Overview of settlement including penalties
  14. CCM14205
    Adjustment needed to the claim and penalties appropriate: Are adjustments needed for other years
  15. CCM14210
    Adjustment needed to the claim and penalties appropriate: Who will meet the settlement
  16. CCM14215
    Who will meet the settlement?
  17. CCM14220
    Issuing the penalty leaflet
  18. CCM14230
    Issuing the penalty leaflet: Cases worked by correspondence
  19. CCM14240
    Issuing the penalty leaflet: Telephone calls
  20. CCM14260
    Penalty cases: Informing the claimant(s)
  21. CCM14265
    Penalty cases: Amending the award
  22. CCM14267
    Penalty cases: Amending the award
  23. CCM14268
    Penalty cases: Amending the award
  24. CCM14270
    Penalty cases: Appeal received
  25. CCM14335
    Time limits for penalties
  26. CCM14336
    Time limits for penalties: Examples
  27. CCM14410
    Closing the office records and noting TCW
  28. CCM14495
    Interaction with state benefits
  29. CCM14510
    SA and TC Enquiries: Failure to negotiate a settlement/formal proceedings