Guidance

Windrush Compensation Scheme

You may be able to claim compensation through the Windrush Compensation Scheme if you suffered a loss because you could not demonstrate your lawful right to live in the UK.

This includes if you could not prove your right to work, claim benefits or access services in the UK or if you faced immigration action.

An introduction to the scheme

Martin Forde introduces the Windrush Compensation Scheme

Eligibility

The scope of the Windrush Compensation Scheme is not limited to men and women who originally came to the UK from the Caribbean Commonwealth. Almost everyone originally from a Commonwealth country who arrived before 1 January 1973 is included.

If you have a right of abode or settled status (or are now a British citizen) and arrived to live in the UK before 31 December 1988 you will also be eligible to apply regardless of your nationality when you arrived – even if you are not a Commonwealth citizen.

The scheme is also open to:

  • children and grandchildren of Commonwealth citizens in certain circumstances
  • the estates of those who are now deceased but who would have otherwise been eligible to claim compensation
  • close family members of eligible claimants where there has been a significant impact on their life or where there is evidence of certain direct financial costs

Read more information on the eligibility criteria in the Windrush compensation claim form: guidance (PDF, 705KB, 45 pages) .

Entitlement

You may be able to claim compensation for losses related to:

  • employment
  • immigration fees
  • detention and removal
  • housing
  • health
  • education
  • driving licences
  • banking
  • impact on normal daily life

You can read more detailed information in the Windrush Compensation: scheme rules (PDF, 604KB, 45 pages) .

How to claim

How to claim depends on who you are and if you are in the UK or overseas.

If you are claiming for yourself

Read the Windrush compensation claim form: guidance (PDF, 705KB, 45 pages) before you apply.

You will need to download and complete the Windrush compensation claim form (web accessible) (PDF, 191KB, 1 page) .

To edit the form you will need to download a recent version of Adobe Reader.

You must save the form to your PC or device and open it using Adobe Reader instead of your web browser.

You can also download and complete the standard Windrush compensation claim form (PDF, 401KB, 18 pages) .

If you are a close family member

Read the Windrush compensation claim form for close family members: guidance (PDF, 536KB, 36 pages) for close family members of an eligible person before you apply.

You will need to download and complete the Windrush compensation claim form for close family members (web accessible) (PDF, 191KB, 1 page) .

To edit the form you will need to download a recent version of Adobe Reader.

You must save the form to your PC or device and open it using Adobe Reader instead of your web browser.

You can also download and complete the standard Windrush compensation claim form for close family members (PDF, 206KB, 13 pages) .

If you represent someone’s estate

Read the Windrush compensation claim form for representing someone's estate: guidance (PDF, 714KB, 47 pages) before you apply.

You will need to download and complete the Windrush compensation claim form for representing someone's estate (web accessible) (PDF, 194KB, 1 page) .

To edit the form you will need to download a recent version of Adobe Reader.

You must save the form to your PC or device and open it using Adobe Reader instead of your web browser.

You can also download and complete the standard Windrush compensation claim form for representing someone's estate (PDF, 403KB, 18 pages) .

Where to send your form and documents

Send your completed form, copies or scans of your identity document (for example, your passport) and supporting evidence either by:

  • email: WindrushCompensationScheme@homeoffice.gov.uk
  • post: Freepost WINDRUSH COMPENSATION SCHEME – if you are in the UK
  • post: Windrush Compensation Scheme, PO BOX 3468, Sheffield, S3 8WA, UK – if you are outside the UK

You can contact the Windrush contact centre by email or telephone if you need a form sent to you by post.

If you are emailing your claim form and supporting documents there is a limit on the size of files that can be attached. If you go over this limit your email could be automatically rejected. We will accept multiple emails for each claimant.

Help making a claim

Contact the Windrush Helpline for help making a claim or to have the form sent to you.

Windrush helpline
Telephone: +44 (0)800 678 1925 (freephone)
Monday to Friday, 9am to 5pm

Email: WindrushCompensationScheme@homeoffice.gov.uk

If you are overseas you can email and request a call back.

What happens next

After you submit your claim, we will contact you to confirm that we have received it.

If your claim is successful, we will contact you with a compensation offer.

We will consider each claim based on the information provided. Whether you receive a payment, and how much, will depend on the details of your claim.

Your data

The Windrush Compensation Scheme: privacy information notice (PDF, 146KB, 6 pages) covers how the scheme will process personal data and what you can expect from us with respect to your rights under Data Protection legislation.

Windrush engagement events

We will be running a series of public events around the country to raise awareness of the Windrush Compensation Scheme and the work of the Windrush taskforce. These are open to everyone of any nationality.

The following events will be held at:

Cardiff

  • Wednesday 15 May 2019 from 1pm to 3pm

at:

Butetown Community Centre
40 Loudon Square
Butetown
Cardiff
CF10 5UZ

Newport

  • Wednesday 15 May 2019 from 6pm to 8pm

at:

The Newport Centre
1 Kingsway
Newport
NP20 1UH

Nottingham

  • Thursday 23 May 2019 from 1pm to 3pm

at:

Pilgrim Church
Queens Walk
The Meadows
Nottingham
NG2 2DF

Leicester

  • Friday 24 May from 1pm to 3pm

at:

The African Caribbean Centre
Maidstone Road
Leicester
LE2 OUA

Bristol

  • Monday 3 June 2019 from 11am to 1pm

at:

Junction 3 Library and Learning Centre
Baptist Mills Court
Easton
Bristol
BS5 0F

Glasgow

  • Tuesday 11 June 2019 from 2pm to 4pm

at:

Mary Barbour Suite
The Pearce Institute
840-860 Govan Road
Glasgow
G51 3UU

Bradford

  • Friday 21 June from 1pm to 3pm

at:

Bradford City Hall
Centenary Square
Bradford
BD1 1HY

Manchester

  • Wednesday 26 June 2019 from 10am to 12pm

at:

West Indian Sports and Social Centre
Westwood Street
Manchester
M14 4SW

Manchester

  • Wednesday 26 June 2019 from 6pm to 8pm.

at:

West Indian Sports and Social Centre
Westwood Street
Manchester
M14 4SW

We will explain who is eligible for the compensation scheme and how to apply. There will be an opportunity to ask questions.

Future events will be published here shortly but locations will include:

  • Bristol
Published 3 April 2019
Last updated 22 May 2019 + show all updates
  1. Added an event for Manchester.
  2. Added an event for Bristol.
  3. List of engagement events updated.
  4. Updated primary applicant form and guidance and form and guidance for representing someone's estate.
  5. Added engagement events in Greenwich, Swansea, Cardiff and Newport.
  6. New Windrush engagement event in Leicester on 24 May.
  7. New Windrush engagement event in Bradford on 21 June.
  8. New Windrush engagement event in Birmingham on 29 April.
  9. New windrush engagement event in Southhampton on 12 April.
  10. New information on Windrush engagement events.
  11. New Windrush compensation scheme launched.
  12. First published.