Privacy notice: Homes England Learning Programme

This privacy notice covers Homes England's Local Government Capacity Centre Learning Programme.

Applies to England

About this notice

This privacy notice explains how we collect, use and protect your personal data; and the rights you have regarding that data.

This notice applies to processing your personal data through The Local Government Capacity Centre’s Learning Programme. Please refer to Homes England’s main privacy notice for further information on how we process personal data for other purposes.

Who we are

Homes England is the trading name adopted by the Homes and Communities Agency, our legal entity.

We are the data controller of the personal data processed. This means that we are responsible for deciding how we collect, use and store your personal data.

Information we collect

Homes England collects personal data about you when you:

  • sign up via Microsoft Teams webinars for a learning programme offer
  • request to be put on our Local Government Capacity Centre (LGCC) mailing list
  • state through our feedback survey that you would like to be part of our user testing groups to help develop future LGCC offers

We collect, store and use the following categories of personal data relating to your:

  • first name
  • surname
  • email address
  • profession/seniority
  • region
  • company or organisation
  • images

The learning sessions are recorded for the purposes of publishing to Homes England’s YouTube and other channels. You may be identifiable through the personal data you provide. Before publication, a supplier will be appointed to remove all participants’ personal data (including audio, chat and images).

How we process your information

We use the personal data stated above for sending you:

  • joining instructions to the learning programme

  • presentation slides

  • links to feedback surveys

  • links to the presentation recordings

Lawful basis to process personal data

We will only use your personal data when the law allows us to. This is called the lawful basis. In regards to the above purposes, we rely on the following lawful basis.

Legitimate interest

Processing is necessary for the purposes of the legitimate interests pursued by Homes England or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms which require the protection of personal data.

Who your information is shared with

We may share your data with third parties, including third-party service providers.

We require third parties to respect the security of your data and treat it according to the law. We may transfer your personal information outside of the EU. If we do, you can expect a similar degree of protection in respect of your personal information.

Homes England may share your data with:

  • CPD Certification Services for the purpose of issuing attendees a CPD (Continuing Professional Development) certificate for the sessions attended

  • a supplier to be appointed for the purposes of removing any participant auditory, chat or video content from the live recordings of the learning sessions to enable them to be published on the Homes England YouTube channel

The learning sessions will be run using Microsoft Teams, and participants will be invited to interact using Microsoft Forms. Both these products sit within Homes England’s Microsoft tenancy.

Where your personal data is stored and processed

All personal data collected directly by Homes England will be stored securely on Homes England IT systems, with only personnel who need access for the purposes of the processing set out above able to access the data.

Where data is shared with third parties, it will be undertaken through secure file transfer or upload. Please refer to the third-party privacy notices to determine the processing and data storage at the point when personal data is shared with those third parties.

How long we keep your personal data for

We will store your data for a period of 3 years from the date you initially registered your interest.

Your rights

Under data protection legislation, in certain circumstances, you have the following rights over the processing of your personal data as described in this notice:

  • right of access to personal data

  • right to correction or rectification

  • right to request deletion

  • right to data portability

Homes England must respond to a request to exercise these rights within one month. Please contact the data protection officer if you want to submit a request.

Data Protection Officer

The contact details for our data protection officer.

For the attention of the Data Protection Officer
Homes England
Windsor House
50 Victoria Street
London, SW1H 0TL

Telephone: 0300 1234 500



If you are unhappy with any aspect of this privacy notice or how your personal data is being processed, please contact our data protection officer.

If you are still not happy, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Information Commissioner’s Office
Wycliffe House
Water Lane

Telephone: 0303 123 1113


Updates to this page

Published 10 December 2021
Last updated 21 May 2024 + show all updates
  1. Added seniority to categories of personal data

  2. Updated information in the following sections: 'Information we collect', 'Who your information is shared with' and 'How long we keep your personal data for'.

  3. Updated 'Information we collect' section, and amended page title to refer to 2022 to 2023.

  4. First published.

Sign up for emails or print this page