Guidance

Moving goods through the Port of Holyhead

The Port of Holyhead will process Office of Transit and CITES checks, so you'll need to go to Roadking Truckstop when moving goods with an ATA Carnet, Office of Departure or Office of Destination.

Port of Holyhead

The Port of Holyhead will offer Office of Transit and CITES checks only. The Office of Transit function at Holyhead will be completed using the digital pre-lodgement model and any documentary or physical checks will also take place here.

Roadking Truckstop

If you need to move goods under ATA Carnets, Office of Departure or Office of Destination you will need to go to Roadking Truckstop.

ATA Carnets

The ATA Carnet is an international customs document. It can be used to temporarily import and export non-perishable goods that are tax-free and duty-free for up to one year.

If you’re moving goods inbound or outbound with an ATA Carnet through the Port of Holyhead in Wales, you will need to go to Roadking Truckstop to process your ATA Carnet.

Roadking Truckstop address:

Roadking Truckstop
Parc Cybi
Kingsland
Holyhead
LL65 2YQ

Opening times:

Roadking Truckstop is open 24 hours a day, 7 days a week.

You can get to Roadking Truckstop by exiting the A55 at junction 2.

You can check if there are any issues affecting traffic in the area by using the Welsh Government’s live traffic alert service.

Your ATA Carnet, Office of Departure or Office of Destination can be processed 24 hours a day, 7 days a week. For more information see the Roadking website.

Transporting live animals under an ATA Carnet

If you are transporting live animals under an ATA Carnet, you will need to tell Border Force as this will help them to prioritise the processing of your ATA Carnet.

When your crossing is confirmed, you will need to let Border Force know when you expect to arrive at Roadking Truckstop. You must do this at least 24 hours before you’re due to arrive.

Email Border Force at: BFHolyhead@HomeOffice.gov.uk

If you’re a UK trader transporting live animals you’ll need to lodge a travel plan with Defra before you start your journey.

Transit

The UK remains in the Common Transit Convention (CTC).

If you’re moving goods under the CTC, the goods must:

  • start from an Office of Departure (a government office) or an authorised consignor’s premises (your own or an agent’s premises)
  • pass through an Office of Transit when entering a new customs area to allow the entry of your goods to be recorded
  • end at an Office of Destination (a government office) or an authorised consignee’s premises (your own or an agent’s premises)

Office of Departure and Office of Destination can be completed at Roadking Truckstop, which is open 24 hours a day, 7 days a week

Getting to Roadking Truckstop if traffic is diverted

Even if traffic is being diverted away from Roadking Truckstop, you will still need to go there to have your ATA Carnet, Office of Departure or Office of Destination processed. You will need to leave Roadking Truckstop as soon as these have been processed.

There may be times when outbound HGV traffic is diverted to Roadking ahead of arrival at the port of Holyhead, so you should check the Welsh Government plans website before you start your journey.

Get more information about ATA Carnets

Find out how to:

Find out more information about ATA Carnets.

Published 19 September 2019
Last updated 15 January 2021 + show all updates
  1. Information about transporting live animals under an ATA Carnet has been updated.

  2. Information for moving goods through the Port of Holyhead with an ATA Carnet has been updated.

  3. The page had been updated and information about transporting live animals under an ATA Carnet has been added.

  4. First published.