Guidance

Ministry of Justice Witness Intermediary Scheme

Information about Registered Intermediaries as part of the Ministry of Justice Witness Intermediary Scheme.

We have published Guidance for intermediaries during the Covid-19 pandemic (PDF, 167KB, 11 pages). This will be updated as and when new advice and guidance becomes available.

What is a Registered Intermediary?

A Registered Intermediary is a self-employed communication specialist who helps vulnerable witnesses and complainants to give evidence to the police and to the court in criminal trials.

A witness might need the help of a Registered Intermediary because of their age, or a learning, mental or physical disability or disorder. They can often be the difference between a witness being able to give evidence or not.

Registered Intermediaries come from a variety of professional backgrounds such as speech & language therapy, teaching and social work. They have been recruited and selected by the Ministry of Justice and have successfully completed training and assessment.

Registered Intermediaries are provided through the Ministry of Justice Witness Intermediary Scheme, which typically helps around 500 victims and witnesses every month. This scheme allows police officers and crown prosecutors to access high quality professional support when needed.

Requesting a Registered Intermediary

The National Crime Agency manage the scheme on behalf of the Ministry of Justice.

Registered intermediaries are approved by the Ministry of Justice and are arranged and paid for by individual customers (typically police forces and the Crown Prosecution Service).

If you are a police officer or prosecutor you can request a Registered Intermediary by contacting the Major Crime Investigation Support team on 0345 000 5463.

We have published Guidance for end-users on Working with Deaf People in the Criminal Justice System (PDF, 239KB, 8 pages) . This includes instructions on when and how to request the assistance of a deaf Registered Intermediary. Please refer to this if you are a police officer or prosecutor assisting a deaf person.

Becoming a Registered Intermediary

The Ministry of Justice is investing to increase the number of Registered Intermediaries.

To register your interest in becoming a Registered Intermediary or for further information contact RI.co-ord@nca.gov.uk

Publications

Witness Intermediary Scheme Annual Report 2019 to 2020 (PDF, 1.11MB, 62 pages)

Witness Intermediary Scheme Annual Report 2018 to 2019 (PDF, 1.57MB, 53 pages)

Witness Intermediary Scheme Annual Report 2018 to 2019 (Cymraeg) (PDF, 1.33MB, 51 pages)

Ministry of Justice Registered Intermediary Procedural guidance (PDF, 1.42MB, 81 pages)

Published 25 January 2019
Last updated 8 January 2021 + show all updates
  1. Guidance for intermediaries during the Covid-19 pandemic updated.

  2. Ministry of Justice Registered Intermediary Procedural guidance updated.

  3. Guidance for intermediaries during the Covid-19 pandemic document updated.

  4. Guidance for intermediaries during the Covid-19 pandemic updated.

  5. Ministry of Justice Registered Intermediary Procedural guidance updated.

  6. Witness Intermediary Scheme Annual Report 2019 to 2020 published.

  7. Guidance for intermediaries during the Covid-19 pandemic updated.

  8. Guidance for end-users on Working with Deaf People in the Criminal Justice System published.

  9. Cymraeg version of the Witness Intermediary Scheme Annual Report 2018 to 2019 published.

  10. Guidance for intermediaries during the Covid-19 pandemic.

  11. WIS Annual Report 2018 to 2019, Registered Intermediary Procedural guidance, QAB strategy published.

  12. First published.