Line management courses
Explore courses the Civil Service offers managers and aspiring managers to help them gain the skills they need to lead and manage teams successfully.
Managers have a huge impact on the performance and well-being of their staff.
Staff with good managers are more satisfied in their job, feel more motivated and agree that their organisation has a good culture.
Not only that, staff put in more effort if their line managers gives them daily fair and accurate feedback.
This suite of courses is designed to give civil servants the skills they need to become brilliant line managers and to meet the challenges of this vital role.
Line manager Induction Programme
This two-hour course aims to explain what the civil service expects of its line managers and is good preparation for the Civil Service Line Management Standards. It sits alongside individual departments’ own support for new line managers which will likely focus on the practicalities, policies and day-to-day processes, as well as any additional departmental managerial expectations.
Civil Service Line Management Standards
A toolkit to help line managers understand the Standards with examples of the activities a line manager can undertake in applying them to their own role.
Achieving your potential
Achieving your potential is a highly-rated, free development programme to help civil servants build the skills and knowledge they need to move into management.
Management: Foundation programme
This programme is available for any civil servant new to management. It is a modular programme, including peer-to-peer learning and networking opportunities.
Management: Practitioner Programme
This programme will focus on the more challenging aspects of leading and managing. Modules include strategy, technology, data and communicating change with authenticity.
Management: Senior Practitioner Programme
This programme will focus on the complexities of being a leader and manager with a large number of people reporting to you and your teams. You will be able to describe the systems-thinking required to balance the strategic needs of your business unit with the broader needs of the agency or department. This skill will help you to deliver complex objectives.
In addition, to these programme there are a number of complementary areas of learning for civil servants to consider.
Giving and receiving feedback
Giving and receiving feedback helps us to build authentic and trusting relationships. Done well, it helps us to get the best from ourselves and the people we work with. It benefits us, our teams, and the wider organisation.
Coaching and mentoring
Coaching is a way of developing people’s skills and abilities and unlocking their potential. It provides one-to-one support to improve performance at work, or help someone work towards a goal. It can also help you manage issues, barriers and challenges before they become bigger problems. Find out about coaching services within the Civil Service, how coaching differs from mentoring and how to train to become a coach.
Updates to this page
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Removed content which is now covered within: https://www.gov.uk/guidance/civil-service-orientation https://www.gov.uk/government/publications/civil-service-talent-management/civil-service-talent-management
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Link added to Directors Network page
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Information on the Directors Network added.
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Information on the Directors Leadership Programme has been updated. Information about the offer for public sector leaders has been moved to another page with a short update in its place. Links to the guidance on Accelerated Development Schemes have been added.
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Short courses and the offering for public sector leaders has changed. The information has been updated to reflect this.
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Added links to book onto the Management Practitioner Programme. Swapped the order of the Personal Effectiveness and Foundation Programmes.
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Registration link added for the Data and Digitalisation short course. Registration link added for Leadership Connections (for deputy CEOs).
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Location change for the first Data and Digitalisation short course. It will now be taking place in Manchester.
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Updated to note that courses are now running rather than planned and that one is closed. The offer for public sector leaders has also changed, with new short courses, programmes and events as well as more detail on previously existing parts of the offer.
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Added information about apprenticeships
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Removed out of date events and added a link to the Leading to Deliver prospectus.
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First published.