Guidance

Coaching

Find out about coaching, how to find a coach that matches your needs and how you can train to become a coach to others.

Coaching is a way of developing your skills and abilities and unlocking your potential. It provides one-to-one support to improve your performance at work, or help you work towards a goal. It can also help you manage issues, barriers and challenges before they become bigger problems.

Coaching works best when you have a clear view of what you want to achieve, but a coach may also be able to help you clarify your goals. You need to be fully involved in the process, to get the most out of it.

Coaching can improve your performance, skills and behaviours. It also:

  • increases creativity and creative ideas
  • encourages you to become more self-reliant
  • enables greater ownership and responsibility.

What is coaching?

Find out about coaching, how it could help you or a colleague, and how it differs from mentoring and buddying.

Coaching and Mentoring  

Internal coaching service

The Civil Service offers a free internal coaching service that gives all civil servants easy access to one-to-one coaching - provided for civil servants by civil servants. As part of the service, you can search a database to find a qualified coach who matches your requirements. The service is suitable for civil servants of all grades, including senior civil servants.

Internal Coaching Service

Executive coaching

Executive coaching is primarily aimed at senior civil servants such as director generals and permanent secretaries. Access our full range of options via Executive Coaching.

Becoming a coach

Have you ever considered becoming a coach? Or do you feel mastering some basic coaching skills would make you a better manager?  If so, our free Introduction to Coaching course provides a brilliant overview of what coaching entails and could set you up for embarking on a full training programme that leads to a professional qualification.

Updates to this page

Published 18 February 2026

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