Health protection – guidance

Emergency contacts: public health

Public Health England (PHE) is a Category 1 Responder (Civil Contingencies Act 2004), and provides specialist advice and support to the emergency services and NHS.

Professional use only

The details listed below are for use by healthcare professionals requiring expert advice. Members of the public should contact their own GP or NHS 111 for advice on personal or family health issues.

Urgent and out of hours advice and support


Healthcare professionals who wish to discuss or obtain advice on a general health protection or public health matter, report a local notifiable disease, outbreak of infection or have a vaccination enquiry out of office hours, should contact their local PHE health protection team.


Healthcare professionals seeking national expert advice should contact PHE using the numbers below.

If you are unsure of which department to contact to discuss or obtain advice on a subject on which PHE has expertise out of office hours, contact the emergency preparedness and response switchboard.

Infectious diseases

020 8200 4400 or 020 8200 6868 (professional use only)

Emergency preparedness and response switchboard

01980 612100 (professional use only)


01235 834590 (professional use only)


0344 8920555 (professional use only)


0344 892 0111 (professional use only)