Appoint a domain name administrator

Find out why you need a domain name administrator and the responsibilities of the administrator.

Appoint a trusted domain name administrator

The domain name administrator has the authority to request significant changes to the domain name, potentially affecting services or applications associated with it.

For large organisations, the administrator will usually be a civil servant who is part of the domain management team. For smaller organisations like parish councils, the administrator will usually be the clerk or similar.

Responsibilities of the domain name administrator

The domain name administrator must:

  • choose a registrar and ask them to apply for a domain name

  • provide a role-based email contact when applying so the Domain Management team can contact them in the future

  • renew domain names

  • manage domain names

Choose a registrar

You must choose a registrar who will apply for your domain name on your behalf. Read the guidance on choosing a registrar.

You should choose a registrar that offers you multi-factor authentication (MFA). You should also check and make sure that your registrar uses MFA to connect with the registry.

Provide your registrar with correct contact details for your application

The domain name administrator must provide the registrar with a role-based email address when applying for a domain. For example, domainmanagement@[your-organisation]

If your organisation does not have an appropriate role-based email address, then you must get permission to use a role-based email address from your parent organisation. If this is not possible, you can apply using your registrar’s contact details during the sign-up process. However, you must update these contact details once your domain name is active.

Renew domain names

The domain name administrator is responsible for renewing domain names. You must make sure that administrator contact details are up-to-date with your registrar so you can receive renewal notices.

The Domain Management team recommends renewing your domain name at least one month before its expiry date to avoid any issues with the renewal.

If you do not renew your domain name before it expires, the domain name will be automatically suspended and removed from the internet.

Manage domain names

The domain name administrator is responsible for making sure domain names:

Published 7 October 2019
Last updated 5 May 2021 + show all updates
  1. The Domain Management team has now moved to the Central Digital and Data Office. This update removes any references to the Government Digital Service (GDS).

  2. First published.

  1. Step 1 Check if your organisation can apply

  2. Step 2 Appoint a domain name administrator and choose a registrar

    You must appoint someone to register the domain name. The Government Digital Service (GDS) must be able to contact them.

    1. You are currently viewing: Appoint a domain name administrator
    2. How to choose a good registrar or Domain Name Service (DNS) provider
  3. Step 3 Choose your domain name

  4. Step 4 Apply for your domain name

  5. Step 5 Appeal your rejected domain name application

  6. Step 6 Use your domain name

    You must follow the Cabinet Office guidelines when your domain is live, or GDS will withdraw it. For example, you must keep your contact details up to date.

    1. Set up and use your domain name
    1. Keep your domain name secure
  7. Step 7 Manage your domain name

    You can make changes to your domain name.

    1. Renew your domain name
    1. Modify or transfer your domain name

    If your organisation no longer needs a domain name, you must take steps to protect it.

    1. Stop using your domain name
    1. What to do if your domain is compromised