About British High Commission, Pretoria
British High Commission
255 Hill StreetArcadia
Pretoria
Gauteng
0002
South Africa
24/7 Telephone - General and consular enquiries
+27 12 421 7500 / +27 21 405 2400 / +44 1908 516666 / +44 20 7008 5000
Telephone - Passport enquiries
+44 300 222 0000
Visa enquiries from within South Africa - Monday to Friday, 24 hours. Calls cost £1.37 per minute on top of your standard network charges.
Telephone: +44 203 481 1736
Public access to the consular section is by appointment only.
24/7 consular support is available by telephone for all routine enquiries and emergencies. Please call +27 12 421 7500 or +27 21 405 2400 or +44 1908 516666 and follow the prompts.
Alternatively, use our contact form for online enquiries:
www.gov.uk/contact-consulate-pretoria
Consular assistance
Public access to the consular section is by appointment only.
24/7 consular support is available by telephone for all routine enquiries and emergencies. Please call +27 12 421 7500 or +27 21 4052400 or +44 1908 516666 and follow the prompts.
Alternatively, use our contact form for online enquiries: www.gov.uk/contact-consulate-pretoria
Public access to the consular section is by appointment only.
Follow us on social media channels for updates.
Passport enquiries
- Telephone: +44 300 222 0000
- HM Passport Office: Webchat
Visa enquiries
Service not offered at this location. Check if you need a visa or send an enquiry to UK Visas and Immigration.
Telephone: +44 203 481 1736.
Open Monday to Friday, 24 hours daily. Calls cost £1.37 per minute on top of your standard network charges.
Disabled access
The Foreign, Commonwealth & Development Office are keen to ensure that their buildings and services are fully accessible to disabled members of the public. Wherever possible, we have made our buildings and services accessible.
Access to the High Commission building may sometimes be constrained by security considerations and the current layout of access routes and facilities. However, reception and security staff can provide appropriate assistance to disabled visitors to ensure access to services.
Please let us know if you have any special requirements by calling +27 12 4217500 or +27 21 4052400.
General physical access
- visitors to the High Commission building will enter through the 255 Hill Street entrance. Prior notification is advisable
- our toilet facilities can accommodate wheelchairs
- in case of an emergency, procedures are in place to assist disabled persons
- guide dogs and hearing dogs are welcome
- the Public Address system can be heard from all rooms within the building
- hearing loops, minicoms and text phones are not installed. Staff do not use sign language
Public holidays 2024
| Date | Holiday |
|---|---|
| Monday, 1 January | New Year’s Day |
| Thursday, 21 March | Human Rights Day |
| Friday, 29 March | Good Friday |
| Monday, 1 April | SA Family Day / UK Easter Monday |
| Wednesday, 1 May | Workers’ Day |
| Monday, 27 May | UK Spring Bank Holiday |
| Wednesday, 29 May | SA General Elections |
| Monday, 17 June | In lieu of Youth Day |
| Friday, 9 August | National Women’s Day |
| Monday, 26 August | UK Summer Bank Holiday |
| Tuesday, 24 September | Heritage Day |
| Monday, 16 December | Day of Reconciliation |
| Wednesday, 25 December | Christmas Day |
| Thursday, 26 December | SA Day of Goodwill / UK Boxing Day |
| Friday, 27 December | UKinSA Network Christmas Privilege Day |