If you are not satisfied with any element of the service you receive at the embassy and would like to make an official complaint, then please contact us via e-mail: firstname.lastname@example.org
Alternatively, you are welcome to send a letter to the following address:
Complaints and feedback
115 93 Stockholm
If your complaint relates to consular assistance provided to a British citizen then you can also choose to write to:
Customer Services Policy
Foreign and Commonwealth Office
King Charles Street
Phone: +44 (0) 20 7008 1500 Fax: +44 (0) 20 7008 0426 E-mail: email@example.com
We will investigate your complaint fully and we will do our best to give you a full reply within 20 working days. If we cannot give you a full reply within this time, we will tell you when we expect to do so.
Please click here for full details.