The British Embassy in Ankara maintains and develops relations between the UK and Turkey.

Find out more about our work with Turkey on the UK and Turkey news page. You can also find out about the UK government’s response to the Turkey and Syria earthquakes.

Getting help in Turkey

Passports

If you’re abroad and cannot use your passport, for example if it’s been lost, stolen or damaged, you can apply for a replacement passport.

If you need to travel before your replacement passport is issued, you can apply for an emergency travel document.

Emergency assistance

Contact your travel provider and insurer if you’re involved in a serious incident or emergency abroad. They’ll tell you if they can help and what you need to do to make a claim.

We can help British nationals in emergencies abroad. We prioritise people who are vulnerable and need our help the most. Read what to do if you need help:

If the guidance does not give you the help you need, call us 24/7 for emergency consular assistance:

  • +90 312 455 3344 from Turkey
  • +44 (0)20 7008 5000 from the UK

Travelling to the UK and visas

If you plan to visit the UK check what documents you’ll need to enter the UK and check if you need a UK visa.

For questions about applying for a visa or your visa status, contact UK Visas and Immigration (UKVI). The British Consulate General in Istanbul cannot help with travel or visa enquiries.

Living in Turkey

Read our guidance about moving to or living in Turkey, including information about:

  • healthcare
  • driving
  • accessing your pension
  • working (including tax)
  • studying

Request official documents

You can:

UK embassy and other consulates in Turkey

We also provide services in:

You can see a full list of UK help and services available in Turkey and find out more about our work on the UK and Turkey news page.

Our people

British Ambassador to Turkey
Jill Morris CMG
  • Minister Counsellor and Deputy Head of Mission, Turkey
  • British Consul General, Istanbul

Contact us


British Embassy Ankara

Şehit Ersan Caddesi 46/A, Çankaya
Ankara
Turkey

Contact form
https://www.contact-em...

Call 24/7 for emergency assistance
+90 312 455 33 44 from Turkey +44 20 7008 5000 from the UK

Fax
+90 312 455 33 52

Access and opening times

Visa enquiries


Passport enquiries

Contact form
https://eforms.homeoff...

Passport advice line
+44 300 222 0000

Corporate information