Tenant Satisfaction Measures pre-release access list (2026)
Published 5 November 2026
Applies to England
© Crown copyright 2026
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This publication is available at https://www.gov.uk/government/statistics/tenant-satisfaction-measures-202526/tenant-satisfaction-measures-pre-release-access-list-2026
Introduction
Equality of access to official statistics is a fundamental principle of statistical good practice and the Pre-release Access to Official Statistics Order 2008 restricts the privileged access to official statistics in their final form before their release into the public domain.
Pre-release access does not include those individuals who:
- produce and publicise the statistics (including those responsible for oversight of the process).
- are asked to quality assure the statistics before their public release.
Tenant Satisfaction Measures
We collect TSMs data in order to support our operational approach to regulating the consumer standards set out in the regulatory framework for social housing in England. They are used extensively from the moment they are submitted to us; informing our engagement with providers on building safety and compliance with our standards.
The Tenant Satisfaction Measures (TSMs) were developed following the 2020 Social Housing White Paper and are of significant operational interest to MHCLG. We have provided access to the key findings from the data submissions with colleagues in MHCLG through our operational activity.
Users should also note that provider level TSM results and supplementary materials are also published by individual registered providers (this being part of the TSM requirements). Therefore the underlying data to these statistics is publicly available.
Pre release access to 2026 statistics
We shared data from these statistics with MHCLG Statisticians for quality assurance[footnote 1] and the preparation of other statistics (to be released after these statistics) and with colleagues at MHCLG for the preparation of briefing materials and future publications. This access was granted as below.
| Role | Date access granted |
|---|---|
| Head Of Affordable Housing Regulation & Investment | 04/11/26 (24 hour pre-release access) |
| Implementation Lead - Affordable Housing Programme | 04/11/26 (24 hour pre-release access) |
| Principal and Senior Statisticians – Affordable Housing Statistics | 04/11/26 (24 hour pre-release access) |
| Head of Housing & Planning Statistics | 04/11/26 (24 hour pre-release access) |
| Director of Social Housing | 04/11/26 (24 hour pre-release access) |
| Minister of State for Housing and Planning | 04/11/26 (24 hour pre-release access) |
| Lead statistician and statisticians – Affordable Housing Statistics (DHS data only) | 27 July 2026 |
Quality assurance from other organisations
We shared results relating to complaints from these statistics with those identified below at The Housing Ombudsman Service for quality assurance. This access was granted as below.
| Role | Date access granted |
|---|---|
| Director of Development | 29/09/2026 |
| Head of Casework Excellence and Development | 29/09/2026 |
Internal access
As above, the TSMs are used extensively from when they are submitted to the RSH, with data from the collection used to inform our regulation.
For transparency, the list below provides details of the roles within RSH who participated in the production of these statistics in the form they are being presented.
| Role | Purpose |
|---|---|
| Head of Economics and Consumer Analysis | Analysis for operational purposes and statistics production |
| Consumer Analysis Manager | Analysis for operational purposes and statistics production |
| Economists and research analysts | Analysis for operational purposes and statistics production |
| Communications Managers | Publication preparation |
| External Affairs Manager | Editorial group and publication preparation |
| Head of Communications | Editorial group and publication preparation |
| AD Business Intelligence and Analysis | Quality assurance and oversight |
| AD of Business Intelligence and Data Strategy | Quality assurance and oversight |
| AD Assessment & Tenant Engagement | Editorial group |
| AD to the Chief Executive’s Office | Editorial group |
| Director of Strategy | Editorial group |
| Directors of Regulatory Engagement | Editorial group |
| Chief of Regulatory Engagement | Editorial group |
| Chief Executive | Preparation of announcement (24 hour pre-release access) |
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While pre-release access requirements do not cover the sharing of data for quality assurance, we have included this access for transparency. ↩