Official Statistics

Rail customer experience survey for mid-October 2025 to the end of March 2026

Official statistics in development, published every 6 months, providing an overview of overall passenger journey satisfaction and satisfaction with different aspects of their train service, including punctuality, crowding, and value for money.

• From: Transport Focus
• Published: 18 June 2026

Documents

Rail customer experience survey for mid-October 2025 to the end of March 2026

http://www.transportfocus.org.uk/rail-customer-experience-survey/

Details

This publication can be accessed here.

Published 18 June 2026