Accredited official statistics

Personal Independence Payment statistics April 2013 to October 2025

Quarterly statistics including numbers of claims with entitlement, new claim registrations, decisions and awards made.

Applies to England and Wales

Documents

Personal Independence Payment: Clearance/Outstanding Times and Customer Journey Statistics to October 2025, England & Wales

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Personal Independence Payment: Clearance/Outstanding Times and Customer Journey Statistics to October 2025, England & Wales

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

These official statistics include data up to October 2025 for: 

  • caseloads (cases with entitlement) 

  • registrations 

  • clearances and awards, including award types & review periods. 

  • award reviews and changes of circumstance  

  • mandatory reconsiderations 

  • average clearance times and average outstanding times 

  • mandatory reconsideration clearance times 

  • customer journey statistics (tracking of initial decisions and award review outcomes following a PIP assessment through to MR and appeal) 

Changes in this release 

For this release, the statistics has been produced using COA21 geographies. In addition, the historic time series available on Stat-Xplore have been revised across all series to reflect these updated boundaries. Read the full guidance on: Changes to DWP statistical geographies in National and Official statistics - GOV.UK

Expected changes in future releases. 

None. 

Feedback and queries 

Email cm.analysis.research@dwp.gov.uk with feedback and queries about the PIP statistics. We are only able to reply to questions about the statistics. 

Users can also contribute their views using our user feedback questionnaire.

Updates to this page

Published 16 December 2025
Last updated 7 January 2026 show all updates
  1. The Excel/ODS data tables accompanying the ‘Personal Independence Payment statistics April 2013 to October 2025’ release were updated to rename as 'Personal Independence Payment: Clearance/outstanding times and customer journey statistics to July 2025: England and Wales' and to correct labels for tables 5A(ii) and 6A(ii). The data in 5A(ii) and 6A(ii) relates to the period starting 1 July 2020, not 1 April 2013 as previously stated.

  2. First published.

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